If you or your friend did not receive a free item in the box, then your friend may have signed up without using the referral link. But no worries-- we can fix that! Email our Rocket Scientists (firstname.lastname@example.org) with both you and your friend’s information, and we’ll manually update your account.
If the referral link was used, but your referral credit still isn’t showing up, you may have checked out before your friend did. In this case, your free item will be in your next box.