1) Tell us what you're returning using online checkout
To checkout online, follow the link emailed upon delivery (or head to the "My Subscription" page on our site when logged in: https://secure.rocketsofawesome.com/box).
We ask that you complete checkout within five days, but if you need more time just contact a Rocket Scientist for an extension.
2) Send back the returns!
To send back what you don’t want, use the prepaid shipping label in the box to send via USPS. You can drop off the bag at the post office, in a blue USPS collections box, or schedule a pickup with USPS.
Regarding sibling boxes: please be sure to send back the returns separately for siblings (that is, not packaged together in the same box). Our warehouse identifies returns and attributes them to the individual orders by the order numbers on shipping labels.