Your card will be charged for merchandise kept at the end of online checkout, which we ask you complete within five days of receiving the box. If checkout is incomplete after five days, then we’ll automatically charge for all items sent on the sixth day.
To avoid erroneous charges, we’ll send a series of reminder emails leading up to this five-day deadline. But please know: we can always be flexible with that deadline! Reply to any of these messages with an extension request for more time, and a Rocket Scientist will help you out.